100% Pass Pass-Sure GAQM - CCCM-001 Latest Dumps Free - Detimewatch

Welcome to the free practice questions for the CCCM-001 upgrade exam for Certified Call Centre Manager (CCCM). These questions were hand written with the purpose of complimenting your study material and helping you study for the real exam.

The test is comprised of 15 questions which are randomly selected from a collection of over a hundred. There is no forced time limit but the simulator will keep track of the overall time taken and your final score. For most questions, there are helpful explanations underneath the correct answer, to help you understand the right choice and to learn from any mistakes.

When you’re ready, simply click the "Start Practice Test" button (or link) below to begin the practice test.

Start the test now..it's free!


15 questions
Timed test (no limit)
Helpful explanations


About CCCM-001


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NEW QUESTION: 1
What are key benefits of effective service delivery? (Select two.)
A. cost savings associated with operating an effective help/service desk
B. improved server capacity management
C. rapid detection of IT infrastructure outages
D. improved asset lifecycle management
E. more rapid development and testing of new application versions
Answer: D,E

NEW QUESTION: 2
A business analyst is using a box plot to show distribution. The data scientist provides the formulas to configure a custom box plot. Which action(s) should the business analyst take to meet these requirements'?
A. Under Box plot elements, disable Use presets and enter the given formulas as calculated dimensions
B. Create variables and enter the given formulas as expressions
C. Select Add measure, and enter the given formulas as expressions
D. Under Box plot elements, disable Use presets and enter the given formulas in the expression fields
Answer: A

NEW QUESTION: 3

A. Factor
B. Rounding rule
C. Percent
D. Minimum
Answer: C

NEW QUESTION: 4
Your marketing department purchases a file with a list of leads.
Which actions should you perform, in sequence, in order to be able to add these leads to a marketing segment? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Answer:
Explanation:




Upgrade path


SQL Server 2016 - MCSA Upgrade Path

 

Topics Covered in CCCM-001


As with all upgrades, this exam encompases all of the exam material from the individual Certified Call Centre Manager (CCCM) exams. The three core areas covered are: Certified Call Centre Manager (CCCM).

A taster of the new features are mentioned above. Many of these topics are tested on the official exam as well as in this practice test.

No Braindumps!


As always, I like to stress that this site does not contain braindumps, EXE files or any other kind of dumps. These are unique handwritten questions, based on the official guidelines from GAQM.

It is always better to study for your exam rather than cheat your way through it. You’ll feel better and above all else - you’ll be smarter for it!!

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